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Services


We accept online orders for delivery to UK addresses as well as the Republic of Ireland, Channel Islands, Isles of Scilly and the Isle of Man. France, Germany, Denmark, Belgium and the Netherlands Please note, however, that some longer items are not available for shipment to certain areas, please see notes on products for restrictions.
Please note that we are not able to ship to BFPO addresses.
Other destinations are only considered on an individual basis, please call for further details.
Carriage options are selectable at the checkout, for most destinations you can choose between Standard and Next Day Services.

We aim to despatch your order within 24 hours of receipt of payment. This applies to orders received Monday through Thursday. Orders received after 2.00pm may not be despatched until the next working day. Orders received on Fridays will be despatched the same day or on the next working day.
Orders received during the weekend or on bank holidays will be despatched on the next working day.

Please note that deliveries of some larger items may take up to 3 days to any delivery zones and that Saturday deliveries are not included in our delivery options. Also, please note that some longer items are not available for delivery to some Island destinations, see notes on product listings.

At CountrystoreDirect approximately 99% of product lines are stocked in our own warehouse and are available for despatch under our standard delivery schedules.
A small number of products are shipped directly to you from our suppliers. These products (drop-ship items) are clearly marked on our website and the delivery timescales defined.
Please note:- When selecting your delivery option from our website checkout please be aware the delivery times displayed do not apply to drop-ship items.

Surcharges


Surcharges will apply to shipments to the Scottish Highlands and Islands, Northern Ireland, Republic of Ireland, Isle of Man and the Isles of Scilly. The charges will be added at the checkout according to the destination and the service selected, please see below.

Please note that the following Postcodes are included in the Scottish Highlands delivery zone :-

AB36-38, AB55-56
FK17-21
IV1-39, IV52-54, IV63
KW1-14
PA21-40
PH19-26, PH30-41, PH49-50

Please note that the following Postcodes are included in the Scottish Islands delivery zone :-

HS1-9
IV40-51, IV55-56
KA27-28
KW15-17
PA20, PA41-49, PA60-78
PH42-44
ZE1-3

Deliveries to any of these postcodes may take up to 5 days rather than the specified 2 days.
Please note that failure to select the correct carriage charge options for your delivery address will delay the despatch of your order.

Charges

UK Standard Service Charges.
£5.95 for all orders

UK Next Day Service Charges.
£9.95 for all orders

Scottish Highlands.
£12.95 for all orders

Scottish Islands.
£15.95 for all orders

Northern Ireland.
£12.95 for all orders

Isles of Scilly.
£15.95 for all orders

Isle of Man.
£15.95 for all orders

Jersey and Guernsey.
£15.95 for all orders

Rep.Ireland, France, Germany, Belgium, Netherlands.
£14.95 for all orders.

Denmark.
£19.95 for all orders.

Please note that these carriage charges include VAT, during your checkout these prices will be shown ex.VAT with the VAT being added for the order total.