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About Us


CountrystoreDirect is a trading name of Tanton Limited.

Our aim is to supply Countrystore products across an increasing range to maximise the savings to you - our customer.
We ship all products using a National Carrier to ensure reliable delivery to your door.

We believe that a fast, reliable service is a priority for you and therefore process all orders and enquiries promptly.

If you have any questions regarding our range of products then please email us at info@countrystoredirect.com or call us on 01233 820368.

Payment Help

Online Payment Options

At countrystoredirect.com we currently offer 2 methods of online payment :- Secure PayPal and SagePay Online Payment services.

Secure Online Payment

Our Secure Online Payment Service uses SAGEPAY, the largest independent Payment Service Provider in the UK. The SAGEPAY system adheres to the most stringent levels of fraud screening ensuring that your card details remain secure throughout the transaction process.

This high level of security screening does require that the details you enter are accurate, so please ensure that the following rules are adhered to during your transaction.

1. The invoice address used for your transaction must match the details held by the issuing bank or other issuer for the card being used.
2. The card being used must be UK registered.
3. The invoice address Postcode must match the details held by the issuing bank or other issuer .
4. The invoice address 'House Number'(if you have one) must match the details held by the issuing bank or other issuer .
5. The 3 digit Security Number (CV2) on the reverse of your card must match the details held by the issuing bank or other issuer .

If your payment fails even when these rules have been followed please call us on 01233 820368 (Monday - Friday, 08.00 - 17.00) so that we can check the status for you. Alternatively, you may need to contact your card issuing bank or other issuer for assistance.

PayPal

If you are paying by PayPal all usual PayPal rules will apply.
Any problems encountered whilst using this payment method should be reported to PayPal and to ourselves.

WEEE Recycling

WEEE Recycling

You can now recycle your old electricals with us,

If you purchase a new electrical item from CountrystoreDirect we can recycle your old one for free.

Why recycle?
Unwanted electrical equipment is the UK's fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances may leak out and cause soil and water contamination - harming widlife and also human health.

We can help.
We are pleased to offer our customers the chance to recycle their old electrical items.
If you purchase an electrical items from us you are welcome to bring or send your old item (items accepted on a like-for like basis) to us for recycling.

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw away any electrical equipment (including those mark with the crossed-out wheelie bin symbol) in your bin.

What is WEEE?
The Waste Electrical or Electrical Equipment (WEEE) Directive requires countries to maximise seperate collection and environmentally friendly processing of these unwanted items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportuntiy to recycle their old items free of charge. Those establishing their own take-back scheme must as minimum offer all customers buying new electrical equipment free take back of their old electrical on a like-for-like basis.
Fore more information on WEEE recycling, and locate your local recycling center at www.recyclenow.com.